Conflict Management
Number of unique resources found: 17
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Managing Conflict in Family Business 
Description: The “Managing Conflict in Family Businesses” webinar covers issues that can arise in managing the conflicts of a family-run business.
The National Coalition Building Institute
Description: A website explaining the NCBI, which helps local communities and organizations face and resolve conflicts and establish prejudice reduction leadership teams in the community.
Turning Lemons into Lemonade: Public Conflict Resolution
Description: This manual is a train-the-trainers tool. It is designed to be taught and used primarily by Extension educators, community officials, and citizen leaders. The basic goal of the manual is to give workshop participants the applicable knowledge and skills to help teach others how to identify, understand, manage, and when possible and desirable, to resolve conflicts within their own communities. The materials that follow and the training sessions themselves are resources and guides. It is not our intention for Lemonade to be taken as a map on how to educate people to deal with conflict. These are concepts and skills that training participants can adapt to meet the needs of their constituency. Just as every community faces unique conflicts, so must the precise manner in which we confront and deal with conflict be of its own design
– General Information –
Community Coaching for Guiding Sustainable Community Change
Description: Need to jump start community change? Have you considered Community Coaching? Sports coaches work to keep groups focused on a goal - winning a game. Life coaches help focus individuals on a goal. Community Coaches partner with communities to focus and achieve goals! With the goal of putting information at the fingertips of professionals working to strengthen and build sustainable community change efforts, these and many more resources are available on CYFERnet.
Handling Group Problems: 4-H Volunteer Leaders Series
Author: Klumpp, Mike (4 more by this author)
Description: This fact sheet gives an overview of how to handle problems that often arise in groups.
Public Issues Education: Increasing Competence in Resolving Public Issues
Author: Weyenberg, Duane; Alan J. Hahn
Description: This book is designed as a guide for people interested in learning how to carry out public issues education programs or assist communities in addressing community issues. This book was written as part of a 1990s system-wide emphasis to enhance Extension's capacity to assist communitites to deal with controversial issues.
– Professional Development –
Action Learning: An Experiential Tool for Solving Organizational Issues
Author: Kinsey, Sharon
Description: As presented at CYFAR 2009, action learning is a process of using questions and reflection rather than statements and opinions to plan action steps that are positive and useful for solving organizational problems. This presentation outlines this team centered approach to organizational change.
Facilitating Difficult Decision-Making: Negotiation and Consensus Building
Author: Jakes, Susan (21 more by this author)
Description: Many methods groups commonly use to make hard decisions; voting, leader decides, and expecting consensus to naturally evolve, leave the group open to misunderstanding, power plays and disengagement. This workshop will combine the skills of stakeholder analysis, negotiation and consensus building to learn and practice a process for building common understanding and consensus in decision-making.
– Programming Resource –
A Field Guide to Community Coaching
Author: Emery, Mary (3 more by this author); Ken Hubbell, Becky Miles-Polka
Description: You can request a free “e-book” copy of the field guide by filling out a short form at this site. This book is a 108-page guide to concepts, tools, and examples of coaching that supports individuals, coalitions, groups, and institutions engaged in shaping and sustaining community change. It incorporates examples from rural and urban settings along with tips and tales from over a dozen experienced practitioners. The Guide was developed by Mary Emery, PhD., Ken Hubbell, and Becky Miles-Polka with support from the W. K. Kellogg, Annie E. Casey, and Northwest Area foundations, and the Kellogg Action Lab at Fieldstone Alliance.
About IFAS Leadership Development: Giving and Receiving Feedback
Author: Bolton, Elizabeth (26 more by this author)
Description: Part 8 of the IFAS Leadership curriculum. Describes the importance of leaders to give feedback to and receive feedback from group members. Gives suggestions on how to do this.
About IFAS Leadership Development: Have a Good Group
Author: Bolton, Elizabeth (26 more by this author)
Description: Part 3 of the IFAS Leadership curriculum. Discusses the stages of group process and gives suggestions for making groups more productive and effective.
About IFAS Leadership Development: Managing Conflict Creatively
Author: Bolton, Elizabeth (26 more by this author)
Description: Part 5 of the IFAS Leadership curriculum. Describes the cycle of conflict and ways to negotiate, manage, and resolve it. Includes a conflict management style survey.
Author: Emery, Mary (3 more by this author); Jennifer Henderson, Ken Hubbell, Becky Miles-Polka
Description: The Community Coaching Website. Community coaches work with local leaders and social change organizations. Working with a coach is a strategy to set goals, take action, make better decisions and develop natural strengths. Successful coaches focus on outcomes, but not at the expense of the process. They are attuned to the need for balance.
Author: Emery, Mary (3 more by this author); Jennifer Henderson, Ken Hubbell, Becky Miles-Polka
Description: The Community Coaching Website. Community coaches work with local leaders and social change organizations. Working with a coach is a strategy to set goals, take action, make better decisions and develop natural strengths. Successful coaches focus on outcomes, but not at the expense of the process. They are attuned to the need for balance.
Author: Rebori, Marlene (5 more by this author)
Description: A fact sheet on techniques for managing conflict in community development volunteer groups.
Developing Dynamic Leadership: A 6 X 6 Series
Description: A program overview for a program designed to help people develop their leadership skills. The program addresses issues such as: dealing with conflict, communication, decision making, and other topics.
Handling Group Problems: 4-H Volunteer Leaders Series
Author: Klumpp, Mike (4 more by this author)
Description: This fact sheet gives an overview of how to handle problems that often arise in groups.
– Research –
Author: Dunham, Trudy (4 more by this author)
Description: It's a classic scene: the bully shoves the victim. The surrounding crowd does nothing. This is the bystander effect in action. Why does no one intervene to stop the violence? Decades of social psychology research suggests the answer is a diffusion of responsibility. But what about the case where the victim and bystanders know the bully? In the school, workplace, and community, the bystander co-creates the social context that allows the bullying behavior to flourish. This brief review of the research includes strategies for changing the social context, and hopefully ending the bullying behavior.